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SNOW Privacy Policy

Last Modified: Aug 8, 2016

Welcome to CampMobile, Inc. ("CampMobile" "we," "us" or "our"). Our Privacy Policy explains how we and some of the companies we work with collect, use, share and protect information in relation to our mobile services, and any other services we provide (collectively, the “Services” or “SNOW”).

By using our Service you understand and agree that we are providing a platform for you to post text, graphics, photos, videos or other materials (collectively referred to as "Content"), to the Service and to share Content publicly. This means that other users may search for, see, use, or share any of your Content that you make publicly available through the Service, consistent with the terms and conditions of this Privacy Policy and our Terms of Use.



1. Information We collect

1) Information you directly provide us

2) Information you provide us when you use our services

Because SNOW is about sharing moments with people, there is some information we collect when you access our Services, which we use to facilitate the broad range of communications offered through our Services, to provide you cool features and functionality, and to enable all the other purposes described in this privacy policy. We explain all this below:

3) Analytics information. We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual User.


2. Information We Collect From Other Sources

If another user allows us to collect information from his or her device phonebook and you’re one of that user’s contacts we may combine the information we collect from that user’s phonebook with other information we have collected about you. We may also obtain information from other sources and combine that with the information we collect through SNOW.


3. How We Store Your Information

1) Your account information (e.g., email address, password, and phone number) will be encrypted as soon as you register for the Service, and we store and process such encrypted information in the United States or any other country in which we maintain facilities.

2) You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to the service at all times as we are not able to decrypt and access your encrypted account information.


4. How We Use Information

We provide you with an amazing set of Services that we improve with the information we collect. But we do a lot more as well, such as:


5. How We Share Information

Here’s the type of information we may share about you with others and how we do so:

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. Here’s just one example of how this could work: Because it’s not always clear whether a new friend request comes from someone you actually know, we may share whether you and the requestor have SNOW friends in common without disclosing the usernames of those common friends.

The Services may also contain third-party links or be a co-branded or third-party-branded Service that’s being provided jointly with or by another company. By going to those links or by using a co-branded or third-party-branded Service, you may be providing personal information directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our Services.


6. Message Deletion

Delete is our default. That means that most messages sent through our Services will be automatically deleted once they have been viewed or have expired. But -and this is important- you should understand that users who see your messages can always save them, either by taking a screenshot or by using some other image-capture technology (whether that be software or even something as old-fashioned as a camera to take a photo of your device’s screen). If we’re able to detect that a recipient took a screenshot of a message you sent, we’ll try to notify you. But the same common sense that applies to the Internet at large applies to SNOW as well: Don’t send messages that you wouldn’t want someone to save or share.
In most cases, once we detect that all recipients have viewed a message, we automatically delete it from our servers. And again in most cases, the Services are programmed to delete the message from the recipients’ device as well. There is, however, an exception to this general rule:

A few final words on deletion: We can’t guarantee that messages will be deleted within a specific timeframe. And even after we’ve deleted message data from our servers, that same data may remain in backup for a limited period of time. We also sometimes receive requests from law enforcement requiring us by law to suspend our ordinary server-deletion practices for specific information. Finally, of course, as with any digital information, there may be ways to access messages while still in temporary storage on recipients’ devices or, forensically, even after they are deleted.


7. Children’s Privacy

CampMobile respect the privacy of children under the terms of COPPA. We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us via support@snow.me.


8. Change to Our Privacy Policy

CampMobile may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of CampMobile or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.